Rental Terms & Conditions
Last updated: September 22, 2026
These terms cover any rental of ScreenStay portable monitor equipment through the ScreenStay website (getscreenstay.com) or via QR codes at participating hotels. By reserving or renting, you agree to the terms below.
1. Rental Period
The rental starts on the pickup date you select and ends on the return date. Guests are responsible for returning the equipment to the hotel front desk on or before the return date.
2. Care of Equipment
You agree to use the equipment for its intended purpose (personal or business use during your stay) and to return it in the same condition it was received, minus normal wear.
3. Deposit Hold
A refundable authorization of $150.00 is placed on your payment method at checkout. This is not a charge, it is a hold. The hold is released automatically when the kit is returned in good condition.
If the equipment is returned with damage or missing accessories, ScreenStay may capture all or part of the hold to cover repair or replacement. Only the actual cost is captured.
4. Replacement Costs
If items are lost or damaged beyond repair, replacement is charged at cost:
- Monitor: $210
- Carrying Case: $120
- USB-C Hub: $25
- USB-C Cable: $15
- HDMI Cable: $15
- Power Cord: $15
5. Late Return
Equipment not returned by the return date will be billed at the standard daily rate until returned. If equipment is not returned within 7 days of the return date, the full replacement cost will be charged.
6. Cancellations and Refunds
Reservations may be cancelled for a full refund up to 24 hours before the pickup date. Cancellations within 24 hours or no-shows are refunded at ScreenStay's discretion.
7. Liability
ScreenStay is not liable for any loss of data, work, or business impact from the use or failure of the rental equipment. Use the equipment as a display accessory only.
8. Contact
Questions about these terms or a specific rental. Email support@getscreenstay.com.